Critical Data Services Partners with Index Engines to Offer Tape Indexing Technology and Web-Based eDiscovery throughout Europe
Dublin-based Critical Data Services looks to better support its eDiscovery and risk management partners in Europe by offering Index Engines’ patented tape remediation technology and remote eDiscovery hosting
Dublin-based data recovery specialists Critical Data Services look to make electronically stored information (ESI) more accessible, defensible and timely for eDiscovery and risk management partners by leveraging patented tape remediation technology from information management company Index Engines.
The addition of Index Engines’ software enables Critical Data Services’ clients to avoid the slow and error-prone restoration process and achieve immediate access to a “search ready” index of the clients’ tape data over a secure web interface.
“Full tape restoration doesn’t make sense anymore: it’s slow, it’s expensive and it’s a largely manual process,’’ said Ciaran Kennedy, Technical Director at Critical Data Services. “Index Engines’ tape indexing technology helps to automate the process, is highly defensible, and can actually get our clients reviewing tape data within days instead of weeks or months.
“There’s no longer a reason to restore bulk data from tape and then have to spend time processing through it conventionally. Index Engines’ approach is far more efficient and defensible.”
To make the process more user-friendly for eDiscovery service providers and law firms within Europe, Critical Data Services combines the convenience and simplicity of the web with the efficiency of their secure lab.
Backup tapes are securely transported to Critical Data Services’ processing facility where a comprehensive, searchable index of all the files and emails contained on the tape is created. Customers can access that index over a secure internet connection to search their contents and identify relevant ESI.
Finally, any identified relevant data is extracted from tape for delivery to the customer and/or collected into a forensically sound archive for continued long term preservation and access.
Allowing customers to identify ESI prior to extraction is what makes this process so much more efficient and cost effective that traditional tape processing.
“Critical Data Services has a well-established reputation of providing outstanding service throughout Ireland and the rest of Europe,” Index Engines Vice President David Ballard said. “They’ve seen first-hand how slow and ineffective full tape restoration can be and are dedicated to bringing their clients the quickest, most defensible solutions in the eDiscovery market today.”