Careers

Send all resumes to info@indexengines.com

Junior Software Support Engineers                  Location: Holmdel NJ

Index Engines has an outstanding career opportunity for a Junior Level Software Support Engineer. This is an excellent opportunity for a candidate with technical knowledge and 1-3 years’ experience in storage or backup technologies. The ideal candidate will provide technical software support, product installation/deployment and implementation support to customers and partners in this fast paced and rapidly growing organization.

Responsibilities:

  • Provide post-sale technical support by working directly with key customers and end users.
  • Diagnose hardware, software, and operational issues.
  • Work with QA and development resources to prioritize, debug and deliver fixes to end customers.
  • Perform remote installation and training to new customers.
  • Provide customer feedback to product teams.
  • NJ/Holmdel based job. (remote office until Covid-19 restrictions ease and office is reopened)

Requirements:

  • Strong Intrapersonal and communications skills
  • Associates/Bachelors degree in Computer Science or related field
  • General PC hardware installation, configuration, maintenance and troubleshooting experience
  • General software installation and maintenance skills
  • Basic administrative experience with both Linux and Windows environments
  • Familiarity server hardware, and networking is a plus
  • Experience service/support experience
  • Desire to learn new technologies
  • Experience backup software/technology is a plus

 

Quality Assurance Engineers          Location: Holmdel, NJ

This individual will perform quality assurance testing of the software for the Index Engines’ Linux application and the Java Graphical User Interface that is developed using the Scrum Agile methodology that focuses on delivering quality over schedule and release content. The application is written primarily inn C-Language with some Python. This individual will:

  • Work as member of a Scrum team
  • Work with other Scrum team members to understand the requirements and user stories for the features being developed
  • Write test plans for the features
  • Generate data required for the test plans, usually using commercial backup software
  • Work with other Scrum team members to integrate software modules and ensure that system operates per requirements
  • Support QA testing
  • Attend daily Standup Meetings
  • Attend weekly engineering team meetings to report on project status and understand the organization’s goals and priorities

In addition, the individual will support existing software. This would involve fixing issues identified in bug reports what could be originated internally or by customer. This individual will work closely with the Index Engines’ Support Organization to resolve customer issues.

Job Requirements

The ideal individual for this job will require minimal supervision and will enjoy working in a challenging and highly collaborative environment.  Index Engines has a small, but highly talented, Engineering team that works in a professional environment that provides individuals with flexibility to manage their work and time.

Specific job requirements are:

  • Bachelor’s degree in computer science or a related filed
  • Knowledge of the Linux operating system
  • Experience with C-Language and Python
  • Ability to work as part of a team

 

Senior Software Engineers          Location: Holmdel, NJ

This individual will develop and maintain software for the Index Engines’ Linux application that is developed using the Scrum Agile methodology that focuses on delivering quality over schedule and release content. The application is written primarily inn C-Language with some Python. This individual will:

  • Work as member of a Scrum team
  • Work with other Scrum team members on the software design
  • Implement and unit test required software
  • Work with other Scrum team members to integrate software modules and ensure that system operates per requirements
  • Support QA testing
  • Attend daily Standup Meetings
  • Attend weekly engineering team meetings to report on project status and understand the organization’s goals and priorities

In addition, the individual will support existing software. This would involve fixing issues identified in bug reports what could be originated internally or by customer. This individual will work closely with the Index Engines’ Support Organization to resolve customer issues.

Job Requirements

The ideal individual for this job will require minimal supervision and will enjoy working in a challenging and highly collaborative environment.  Index Engines has a small, but highly talented, Engineering team that works in a professional environment that provides individuals with flexibility to manage their work and time.

Specific job requirements are:

  • Bachelor’s degree in computer science or a related filed
  • Knowledge of the Linux operating system
  • Experience with C-Language and Python
  • Ability to work as part of a team