Traditional Tape Restoration vs. Direct Indexing

Index Engines’ software brings cost-effective efficiency and intelligence to the process of managing legacy catalogs, tapes and data. It is designed to solve the challenge clients face with managing sensitive content and allows them to implement a strategy that solves the risk and expense inherent in legacy data, and not just a point service that solves today’s challenge.  Index Engines has developed patented software that provides direct access to tape catalogs and data, including search and restoration of individual files and email, without the need for the original backup software. 

Competitors offer manual tape restoration services using the original backup software, which is inefficient, time consuming and sometimes requires a number of third party companies touching the data.  For example, Company A provides to their clients services for catalog management and data restoration, but behind the scenes uses software from Company B to manage and search the catalog and services and Company C to restore the data.  From the client’s point of view, both processes come up with the same result, however, there are some key differences to be aware of.

Index Engines is fundamentally different from traditional tape management and restoration providers. Here’s how:

  1. Index Engines is software that can be installed inside the clients firewall, keeping sensitive data secure and away from unknown 3rd party personnel.  Traditional services are performed offsite where third parties will be exposed to confidential files and email. 
  1. Direct indexing enables clients to restore data from tape themselves as needed versus relying on the schedules of third parties.  IE allows “self- service” to the data you need when you need it.   
  2. Index Engines is the only tape management and restoration solution that delivers an integrated workflow.  This provides an audit trail that is defensible and ensures no spoliation of metadata.  Index Engines is an integrated solution, from ingestion of the backup catalogs, analysis of the content, search for relevant data, direct tape indexing for keyword search, and restore of sensitive data into a defensible archive for legal hold.  The competitors have many separate components where data is processed using many tools making auditing an impossible task. 
  3. Index Engines delivers comprehensive reports based on the catalog metadata.  These reports are dynamic and allow for detailed analysis on the content.  Reports include: incremental vs full backups, backup data retention policies (vendor specific), host reports, backup set report, backup dates report, file accessed/modified dates, file size/capacity/count report, file extension report and more.  Competitors provide complex and limited static views into legacy catalog’s metadata. 
  1. Direct Indexing results in faster time to data. Index Engines performs direct indexing deep inside tapes and containers within the tape such as EDB, NSF, PST, compressed files (zip, tar, etc.) and more.  When data is required, such as mailboxes or individual emails, Index Engines can restore them individually versus having to restore the entire tape and followed by extraction of responsive email vs. the competing process which requires that full tapes containing the email containers be restored before the relevant data can be captured. 
  1. Index Engines provides full metadata and keyword search on files and email.  This allows for restoration of only the responsive data and not irrelevant junk that causes time delays and costs. The traditional process requires that large volumes of data be restored from tape in order to find and preserve the relevant data.  There is no intelligence in the process. 
  1. The Index Engines software can be utilized by clients in order to control costs and keep resources to a minimum.  Other services requires three vendors, thus it is expensive as all these vendors want to make a profit on this work.  
  1. Index Engines supports more formats and environments, including tapes that were created using NDMP backups, disk based backups, common encryption types and more. 
  1. Traditional restoration is limited to tape data. Index Engines can expand beyond backup data and supports indexing and search across network files and email.  For a client that wants to compare data that exists online in Exchange and SharePoint, for example, against what exists on tapes, only Index Engines can provide this level of unified search across all sources. 
  1. Index Engines offers a scalable solution that can start small with individual backup server ingestion, and then expand to multiple geographic locations to support restoration and processing of hundreds of thousands of legacy tapes within local geographies. Traditional restoration requires that all tapes and catalogs be shipped and managed offsite. This does not provide the flexibility and security required by most organizations. 
  1. Index Engines can provide the restored data with three options:  native files written to disk maintaining the directory structure contained in the backup, as a Relativity™ load file or directly into a fully searchable, forensically sound legal hold repository.
  1. Index Engines can be deployed by customers not just to restore targeted files on demand, but also to completely retire tape infrastructure and selectively and efficiently move important records to disk while disposing of the data that is no longer required instead of perpetuating keeping data on tape forever, and charging for storage and access to the same tapes over and over without end.